NGS Troubleshooting


Precor C960 Series
Error Codes


How to enter diagnostics mode:

To access lift and test limit switches, press SPEED UP, SPEED DOWN and INCLINE UP simultaneously and scroll through diagnostics.

MESSAGE

REASON FOR
ERROR

RECOMMENDED
ACTION
PACE ERROR 1 Motor accelerating too fast. Check SCR, lower board, ribbon cable, upper board.
PACE ERROR 2 Drive pulse rate and feedback pulse rate do not agree.


Check hall effect sensor, motor brushes, SCR, lower board.
PACE ERROR 3 Motor control pulses sent no response from feedback circuit.

Check motor, motor brushes, lower board, ribbon cable, wiring, upper board.
PACE ERROR 4 Motor drive pulses interrupted while treadmill is operating.

Check hall effect sensor, lower board, ribbon cable, upper board.

PACE ERROR 5 No response when directed to stop under manual or software control. Check keypad, upper board.
PACE ERROR 6 Loss of 60 Hz internal reference voltage. Check lower board, ribbon cable, upper board.
PACE ERROR 7 Feedback pulse width not correct. Check hall effect sensor, motor brushes, running bed, running belt, rollers, drive belt, etc.
LIFT ERROR Lift inoperative. Check lift fuse, lift capacitor, lift motor, lower board, ribbon cable, upper board.
LIFT ERROR Unable to complete calibration. Check 0-degree micro switch revolution counter, ribbon cable, upper board.
PROGRAM ERROR Checksum read error. Check prom, upper board.
LINE FREQUENCY ERROR Noisy or incorrect line frequency or voltage. Check for correct line voltage frequency, dedicated circuit.
STACK ERROR Software Error. Check prom, upper board.
MEMORY ERROR Software Error. Check prom, upper board.
KEY PRESSED Key pressed during power up. Check keypad, upper board.